Processing personal data

      We consider that ensuring the right of protecting personal data as a fundamental engagement www.doctorvladrosca.com, so we will dedicate all of our resources and efforts to process your data according to the EU Regulation 2016/679 (“the general regulation of data protection or GDPR), and also with any other applicable legislation on the territory of Romania. As one of the essential principles of this legal frame is transparency, I have prepared this document through which we want to inform you about the way in which we collect, use, transfer and protect your personnel data when you interact with us about our products and services, including through our web site.

         We reserve the right to update and modify periodically this politic of confidentiality, in order to reflect any modification in the way we process your personal data or any other modifications of the legal requirements. In case of any modification we will show on our website the modified version of the confidentiality politic, reason for which we ask you to check periodically the content of this confidentiality politic.

Who are we and how you can contact us

www.doctorvladrosca.com is the commercial name of SC TECHNOMED GROUP S.R.L the juridical Romanian person, with the social headquarters on Stefan Augustin Doinas street, no. 7-11, building M3, floor 1, apartment 4, Arad. We are operators when it comes to process your personnel data.

You can contact us at: 0371380038 or at the e-mail address : mirceasf@gmail.com

What does it mean processing personnel data and what categories of personal data we process ?

Process means any operation or set of operations done on personal data or on a set of personal data, with or without using automatized means, such as collecting, recording, organizing, structuring, stocking, adapting or modifying, extracting, consulting, using, telling through transmitting, disseminating or combining, restricting, deleting or destroying.

www.doctorvladrosca.com collects the following data:

  • Identification data: first name, surname, e-mail address, telephone number
  • Electronic correspondence with the client
  • Video footage from the physical locations of  www.doctorvladrosca.com  with the purpose of maintaining a high level of security
  • Cookies (Google Analytics cookies: ga and gid which are used  to identify the users. Facebook pixel)

What are cookies and how are they used?

Cookies are small files formed from bits of a file, which, when accessing a site they are saved in the used browser by any computer, mobile phone, tablet or any other device through which is being accessed the site on-line. At every following use of the site, the used browser sends to the server of the site this file in order to allow the identification of a visitor who came back on the site.

In general, the sites use cookies to facilitate the visitors a better functionality which cannot be ensured without the http protocol, text protocol, which is the most used for accessing the information on-line from web (www) servers. These functionalities mean the management of the user’s sessions, maintaining an authentification session, keeping the preferences on a visited page (for example, aspects about the graphical showing of the pages or their functionality), keeping the products in a shopping basket and others.  

When a person accesses the site as a visitor, a cookie is being sent to his/her Internet browser and saved on the computer’s hard-disk or, but this can block saving cookies through modifying his/her browser’s settings.  Cookies can stock information with personal character (for example, the visitor’s identification code, personalized preferences or an historic of the visited pages). This information aren’t generated by cookies, but by the visitor, in the moment in which him/her completes the online papers, is registered on the site, uses electronic payment systems etc. Although the  cookies are stocked in the memory of the computer, tablet or mobile phone or to any other device used for accessing the site, the cookies cannot access or read other stocked information in that particular device.

           Cookies are not viruses, are not compilations under the form of a code and cannot be      

executed. As a consequence these cannot auto-copy, they cannot spread in other networks to generate certain actions and cannot be used to spread viruses.

According to their duration, cookies can be: session cookies and permanent cookies. Session cookies have a temporary stocking duration, limited only at the duration of the session in which a certain visitor accesses the site. At the moment of closing the session or of the browser, all the stocked information is deleted. Permanent cookies are stocked in the used device by the visitor and are not deleted at the moment of closing the session or of the browser.

The web browsers offer functionalities of setting the level of information security, allowing visitors to opt for their preferences not to be registered, because it can be blocked the cookie through modifying the browser’s settings. In order to use the facilities of setting the level of acceptance of cookies, in the majority of the cases is accessed the section SETTINGS/INTERNET OPTIONS, sub-section CONFIDENTIALITY AND SECURITY/PRIVACY from the browser menu (according to the used browser).

Deactivating the option of cookies acceptance can make impossible the accessing of some of the most important site sections. Because of this reason it is advisable the acceptance of cookies which you consider that are trustworthy. Anytime you wish you have the possibility to delete the stocked cookies in the devices that you are using, accessing  the section SETTINGS/SAFETY sub-section CONFIDENTIALITY AND SECURITY/DELETE BROWSING HISTORY from the browser menu (according to the used browser).

For what purposes www.dotorvladrosca.com processes personal data?

The purposes for which www.doctorvladrosca.com processes personal data are:

-doing some economical activities, financial and/or administrative in www.doctorvladrosca.com

-centralization of operations and maintaining an internal data base in which are stocked the information regarding the persons  who use them, so that they can be used by the departments and structures www.doctorvladrosca.com in their activities

-offering support services for the client’s solicitations (for example, updating some of the identification data, solving demands, reclamations and petitions), in the physical locations of www.doctorvladrosca.com and through the means of communication (telephone/email/mail/)

-analyzing the client’s behavior/any other person accessing the website, by using cookies, both of www.doctorvladrosca.com and others, with the purpose  of offering a general or particular content, offers adapted to the users’ interests

-doing internal analysis (including statistical analysis)

-solving litigations, investigations or any other petitions/complainings/solicitations at www.doctorvladrosca.com

-for videotaping of the presence of people in physical locations of www.doctorvladrosca.com, with the purpose of maintaining a high level of security

-for fulfilling the legal obligations (doing salary papers, reporting to the public institutions)

On what grounds www.doctorvladrosca.com processes personal data?

www.doctorvladrosca.com processes personnel data for the purposes mentioned above, on the basis of the following grounds:

-on the basis of the client’s consent, granted explicitly

-on the basis of a legal obligation in the hands of www.doctorvaldrosca.com (for example identifying and preventing frauds)

-on the basis of legitimate interest of www.doctorvladrosca.com (for example, centralizing operations, functioning of an internal data base, fulfilling current operations for the activities unfolding, developing and improving services, ensuring a high level of security both at the level of informatics systems  and at the level of physical locations, especially in what regards the discovery and minimization of the risks that can affect www.doctorvladrosca.com)

Who do we transmit your personal data?

We can transmit or offer access to some personal data to the followings:

-the IT services suppliers

In case we have a legal obligation or if it is necessary to defend a legitimate interest of ours, we can divulgate certain personnel data to some public authorities.

We are ensuring that the access to your personnel data to other juridical persons is realized in conformity with the legal stipulations regarding data protection and the information confidentiality, on the basis of some contracts closed with these.

Which are the consequences of refusing to communicate personal data?

Processing personnel data by www.doctorvladrosca.com through forms/others channels of communication is mandatory, excepting the case in which the procession is forged only on the client’s approval. In this case, the client will be informed that the data offering, respectively the approval, is optional. In the other cases, the refusal will determinate the impossibility of offering services by www.doctorvladrosca.com.

What are your rights

The general regulation regarding data protection will recognize a series of rights about your personnel data. You can ask for access to your data, correcting any mistakes from our files and/or you can oppose to personnel data processing. Also, you can complain to the competent surveillance authority or address to the court. You can benefit from the right of demanding to delete your personnel data, the right of restricting your data processing and the right to move your data.

In order to use your rights, you can contact us, using the contact details provided above. We ask you to keep in mind the following aspects if you wish to exercise these rights:

Identity. We are very serious about the confidentiality of all of the registers which contain personnel data. From this reason, we ask you to transmit your demands regarding these registers using the e-mail address afferent to the count www.doctorvladrosca.com. Otherwise  we take our right to verify the identity by soliciting additional information which have the purpose to confirm your identity.

The rights of third parts. We don’t have to respect a demand in case it will affect negatively the rights and freedoms of all the persons regarded.

Access

You can ask us:

To confirm if we process your personal data

To put at your disposal a copy of those data

To offer other information about your personnel data, such as the data that we have, for what we are using them, to whom we divulgate them, if we transfer them abroad and how do we protect them, how long are we keeping them, what are your rights, how can you make a complain, where do we have your data from.

Rectification

You can ask us to rectify or complete your personal inexact or incomplete data. It is possible that we check the accuracy of your data before rectifying them.

Deleting data

You can as us to delete your personal data, but only if:

These aren’t necessary anymore for the purposes for which they have been collected or

You have withdrawn your consent (case in which the data processing is based on your consent), or

You give course to a legal right to oppose or

These have been illegally processed or

It is up to us to have a legal obligation in this sense.

We do not have the obligation to conform to your solicitation of deleting your personnel data case in which your personnel data processing is necessary:

To respect a legal obligation or

To ascertain, exercise or defending a right in court.

There are other circumstances in which we are obliged to respect your solicitation of deleting data, even though these two are the most probable circumstances in which we could refuse this solicitation.

The restriction of data processing

You can ask us to process your personal data but only if:

Their accuracy is contested (see rectification section), to allow us to verify their accuracy, or

The processing is illegal, but you don’t want the data to be deleted, or

These are not necessary anymore for the purposes they have been collected, but you need them to ascertain, exercise or defend a right in court, or

You have exercised the right to oppose and the verification that our rights prevail is unfolding.

We can continue using your personal data after soliciting a restriction, case in which:

We have your consent, or

To ascertain, exercise or ensure defending a right in court, or

To protect the rights of www.doctorvladrosca.com or any other physical or juridical person.

The data portability

You can ask us to provide your personal data in a structured format, used currently and that can be read automatically or you can ask to be ported directly to another data operator, only if:

The processing is based on your consent or on the closure or execution of a contract with you and

The processing is done through automatic means.

Opposition

You can oppose in any moment, because of the particular situation in which you are, your personal data procession on the ground of our legitimate interest, case in which you consider that your rights and freedoms prevail to this interest.

Also, you can oppose anytime to the procession of your personnel data for directly marketing purpose (including creating profiles) without invoking any reason, case in which we will cease this processing.

Taking automatic decisions

You can ask us not to be the object of any decision based exclusively on the automatic processing, but only when the respective decision:

Produces juridical effects in what concerns you, or

It affects you in another similar way and in a significant measure.

This right does not apply when the decision was taken after taking decisions automatically:

It is necessary for us to close or unfold a contract with you,

It is authorized by law and there are adequate guaranties for your rights and freedoms or

It is based on your explicitly consent

Complaints

You have the right to complain to the surveillance authority regarding the processing of your personal data. In Romania, the contact data of the surveillance authority for data protection are the followings:

The National Surveillance Authority of Processing Personnel Data

Boulevard General Gheorghe Magheru no. 28-30, sector 1, postal code 010336, Bucharest, Romania

Telephone: 0040318059211 or 0040318059212

E-mail: anspdcp@dataprotection.ro

Without affecting your right to contact the surveillance authority at any given time, we ask you to contact us in advance and we promise you that we will do our best to solve any problem in a friendly way.